Overview and Scope
Healthcare chatbots are computer programs designed to simulate conversations
with human users in the healthcare industry. It is programmed to perform a
variety of tasks, such as booking appointments, assessing symptoms, and
suggesting reminders for vaccination, etc., and can be integrated into various
platforms, such as websites, messaging apps, and voice assistants.
Sizing and Forecast
The healthcare chatbots market size has grown exponentially in recent years. It
will grow from $0.35 billion in 2023 to $0.45 billion in 2024 at a compound
annual growth rate (CAGR) of 25.7%.
The growth in the historic period
can be attributed to increasing healthcare costs, shortage of healthcare
professionals, patient engagement initiatives, rise of telehealth services,
demand for immediate healthcare information, regulatory support for digital
health..
The healthcare chatbots market size is expected to see exponential growth in
the next few years. It will grow to $1.18 billion in 2028 at a compound annual
growth rate (CAGR) of 27.7%. The growth
in the forecast period can be attributed to integration with electronic health
records, expansion of remote patient monitoring, increasing mental health
awareness, personalized medicine adoption, cybersecurity measures.. Major
trends in the forecast period include integration with health apps and
platforms, natural language processing (nlp) advancements, voice-enabled
healthcare chatbots, virtual health assistants for remote monitoring, ai-based
diagnostic chatbots..
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Segmentation & Regional Insights
The healthcare chatbots market covered in this report is segmented –
1) By Component: Software, Services
2) By Deployment Model: On-Premise Model, Cloud-Based Model
3) By Application: Symptoms Check, Appointment Scheduling And Monitoring,
Medical And Drug Information Assistance, Other Applications
4) By End User: Patients, Healthcare Providers, Insurance Companies, Other End
Users
North America was the largest region in the healthcare chatbots market in 2023.
The regions covered in the healthcare chatbots market report are Asia-Pacific,
Western Europe, Eastern Europe, North America, South America, Middle East,
Africa
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Major Driver Impacting Market Growth
The increasing need for virtual health assistance is expected to boost the
growth of healthcare Chatbot market going forward. Virtual health assistance
uses digital technologies to provide healthcare services and information to
patients remotely. Telemedicine is a form of virtual health assistance that
uses communication technologies to connect patients with healthcare providers.
The healthcare Chabot integrated with virtual heath assistance helps to access
to healthcare services. For instance, in 2021, according to the Centers for
Disease Control and Prevention, a US-based public health agency, 37% of adults
had used telemedicine in a single year and further office-based physicians
usage increased six times to 87 percent in 2021. Therefore, the increasing need
for virtual health assistance will drive the healthcare chatbots market
forward.
Key Industry Players
Major companies operating in the healthcare chatbots market are developing
advanced platforms by leveraging technology such as Artificial Intelligence
(AI) to democratize analytics in the medical field. Artificial Intelligence
(AI) refers to the simulation of human intelligence in machines that are
programmed to think and learn as humans. For instance, in October 2023,
Mendel.ai, a US-based provider of clinical AI platforms launched Hypercube, an
AI platform that integrates structured and unstructured medical data to allow
users to pose free-text questions and receive specific patient data outcomes.
Hypercube distinguishes itself through its hybrid system and combines a
language model trained on medical records with a symbolic system. This approach
empowers users to interact with medical data using natural language queries,
thereby providing efficient and accurate outcomes.
The healthcare chatbots market report table of contents includes:
1. Executive Summary
2.
Healthcare Chatbots Market Characteristics
3.
Healthcare Chatbots Market Trends And Strategies
4.
Healthcare Chatbots Market - Macro Economic Scenario
5. Global
Healthcare Chatbots Market Size and Growth
.
31. Global
Healthcare Chatbots Market Competitive Benchmarking
32. Global
Healthcare Chatbots Market Competitive Dashboard
33. Key
Mergers And Acquisitions In The Healthcare Chatbots Market
34.
Healthcare Chatbots Market Future Outlook and Potential Analysis
35.
Appendix
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