Overview and Scope
Workflow automation and optimization software refers to tools and platforms
designed to streamline and improve business processes by automating repetitive
tasks, reducing manual intervention, and enhancing efficiency. These software
solutions often incorporate features such as workflow visualization, task
assignment, integration with other applications, and analytics to drive
productivity and effectiveness within organizations.
Sizing and Forecast
The workflow automation and optimization software market size has grown rapidly
in recent years. It will grow from $1.25 billion in 2023 to $1.39 billion in
2024 at a compound annual growth rate (CAGR) of 11.1%. The growth in the historic period can be attributed
to increasing adoption of cloud computing, rising need for process efficiency,
growing volume of digital data, emergence of robotic process automation (RPA),
and demand for cost reduction.
The workflow automation and optimization software market size is expected to
see rapid growth in the next few years. It will grow to $2.15 billion in 2028
at a compound annual growth rate (CAGR) of 11.5%. The growth in the forecast period can be
attributed to a focus on enhancing customer experience, growth of hybrid and
multi-cloud environments, increasing demand for intelligent automation,
emphasis on scalability and flexibility, and proliferation of Internet of
Things (IoT) devices. Major trends in the forecast period include shift towards
hyperautomation, rise of intelligent document processing (IDP), acceleration of
robotic workforce orchestration, emergence of explainable AI (artificial
intelligence) in workflow automation, and expansion of industry-specific
workflow solutions.
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Segmentation & Regional Insights
The workflow automation and optimization software market covered in this report
is segmented –
1) By Type: On-Premise, Cloud, Mixed
2) By Organization Size: Small And
Medium Sized Enterprises (SMEs), Large Enterprises
3) By End-Use: Banking, Financial Services, And Insurance (BFSI), Education,
Healthcare, Manufacturing, Retail, Transportation And Logistics,
Telecommunications And Information Technology (IT), Other End-Uses
North America was the largest region in the workflow automation and
optimization software market in 2023. The regions covered in the workflow
automation and optimization software market report are Asia-Pacific, Western
Europe, Eastern Europe, North America, South America, Middle East, Africa.
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Major Driver Impacting Market Growth
The growing risk of cyber-attacks is expected to propel the growth of the
workflow automation and optimization software market going forward.
Cyber-attacks refer to malicious actions aimed at disrupting, damaging, or
gaining unauthorized access to computer systems, networks, or digital devices.
The growing risk of cyber-attacks is due to increased connectivity,
increasingly profitable, attracting both individual hackers and organized
criminal groups. Workflow automation and optimization software can help
streamline and standardize processes, reducing the likelihood of human error
that could lead to security vulnerabilities. These can facilitate rapid
incident response by automating the execution of predefined response actions.
For instance, in February 2023, according to the Australian Cyber Security
Centre, an Australia-based cyber security agency, in 2022, cyber-crime reports
received were 76,000, up from 13% from the previous year. Therefore, the
growing risk of cyber-attacks drives the workflow automation and optimization
software market.
Key Industry Players
Major companies operating in the workflow automation and optimization software
market are Amazon Web Services (AWS), IBM Corporation, Oracle Corporation, SAP
SE, Cognizant Technology Solutions Corporation, Adobe Inc., ServiceNow Inc.,
Xerox Corporation, Genpact Limited, SAS Institute Inc., Dropbox Inc., DocuSign
Inc., Datadog Inc., Pegasystems Inc., JDA Software Group Inc. (Blue Yonder
Group Inc.), UiPath Inc., Box Inc., Coupa Software Inc., BlackLine Inc., Appian
Corporation, Automation Anywhere Inc., Celonis SE, Nintex Global Limited,
Pipefy Inc., Camunda Services GmbH, Boston Software Systems, Tungsten
Automation Corporation, Reva Solutions
The workflow automation and optimization software market report table of
contents includes:
1. Executive Summary
2. Workflow
Automation And Optimization Software Market Characteristics
3. Workflow
Automation And Optimization Software Market Trends And Strategies
4. Workflow
Automation And Optimization Software Market - Macro Economic Scenario
5. Global
Workflow Automation And Optimization Software Market Size and Growth
.
32. Global
Workflow Automation And Optimization Software Market Competitive Benchmarking
33. Global
Workflow Automation And Optimization Software Market Competitive Dashboard
34. Key
Mergers And Acquisitions In The Workflow Automation And Optimization Software
Market
35.
Workflow Automation And Optimization Software Market Future Outlook and
Potential Analysis
36.
Appendix
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