The Citizen Services AI by The Business Research Company provides market overview across 60+ geographies in the seven regions - Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa, encompassing 27 major global industries. The report presents a comprehensive analysis over a ten-year historic period (2010-2021) and extends its insights into a ten-year forecast period (2023-2033).
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Market:
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According to The Business Research Company’s Citizen Services AI , The citizen
services ai market size has grown exponentially in recent years. It will grow
from $4.48 billion in 2023 to $6.64 billion in 2024 at a compound annual growth
rate (CAGR) of 48.3%. The growth in the historic period can be
attributed to government modernization initiatives, digital transformation in
public services, increased citizen expectations, budget constraints, rising
demand for self-service options.
The citizen services ai market size is expected to see exponential growth in
the next few years. It will grow to $29.93 billion in 2028 at a compound annual
growth rate (CAGR) of 45.7%. The growth
in the forecast period can be attributed to expansion of ai in public sector
services, enhanced personalization in citizen engagement, growing demand for
automation, accelerated adoption of chatbots and virtual assistants, focus on
accessibility and inclusivity. Major trends in the forecast period include
ai-powered chatbots for instant assistance, multichannel citizen interaction,
predictive analytics for service optimization, ai in decision support for
government agencies, emphasis on ethical and responsible ai in public services.
The increasing adoption of automation is expected to drive the growth of the
citizen services AI market. Automation refers to technological applications
where the amount of human input is reduced and covers a variety of
applications, such as home automation, IT automation, and business process
automation. Citizen services AI uses different automation resources that enable
tasks that formerly required human intelligence, such as interpreting speech,
text, or image content and searching for patterns and anomalies, to be handled
by artificial intelligence. For instance, in May 2022, according to the
International Business Machines Corporation (IBM), a US-based technology
company, 35% of businesses worldwide used artificial intelligence (AI) in 2022,
which is an increase of 4% from 2021. In addition, there was a 13% increase in
organizations adopting artificial intelligence (AI) in 2022 compared to
2021. More organizations are turning to
automation, artificial intelligence (AI), and machine learning as they continue
to pivot and adapt in response to the pandemic. Therefore, the increased
adoption of automation will drive the citizen services AI market growth.
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The citizen services ai market covered in this report is segmented –
1) By Technology: Machine Learning, Natural Language Processing (NLP), Image
Processing, Face Recognition
2) By Application: Traffic And Transportation Management, Healthcare, Public
Safety, Utilities, Other Applications
Technological advancement is a key trend gaining popularity in the citizen
services AI market. Major market players are focusing on creating innovative
technologies and integrating machine learning into their products for citizen
services. For instance, in July 2021, Intel Corporation, a US-based technology
company, in collaboration with the Central Board of Secondary Education (CBSE)
and the Ministry of Education, announced the launch of the AI for All
initiative, with the goal of providing everyone in India with a basic
understanding of artificial intelligence (AI). AI for All is a 4-hour
self-paced learning program based on Intel's AI for Citizens program that
demystifies AI in an inclusive manner. It applies equally to a student, a
stay-at-home parent, a professional in any field, or even a senior citizen. In
its first year, the program hopes to reach 1 million citizens.
The citizen services ai market report table of contents includes:
1. Executive Summary
2. Citizen
Services AI Market Characteristics
3. Citizen
Services AI Market Trends And Strategies
4. Citizen
Services AI Market - Macro Economic Scenario
5. Global
Citizen Services AI Market Size and Growth
.
31. Global Citizen Services AI Market Competitive Benchmarking
32. Global
Citizen Services AI Market Competitive Dashboard
33. Key
Mergers And Acquisitions In The Citizen Services AI Market
34. Citizen
Services AI Market Future Outlook and Potential Analysis
35.
Appendix
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